Parts Advisor

TRC Toyota Masterton has a position available for a Parts Advisor to join our busy crew. This is a rare opportunity!

Check out what’s in it for you!

• Be an integral part of an established and successful company – Manawatu & TRC Toyota. 
• Great support from our Service and Parts Team Leader and Group Parts Manager  
• A great opportunity to further your automotive career and gain some superb experience
• A cool team and wider group culture based around respect for others and valuing our team members.
• Work in a company proud to be committed to equal opportunity and supporting individuals from all walks of life - we celebrate diversity. We also support initiatives and programmes that look after our planet.

What will the position entail?

• Accurately identifying, picking and selling the right vehicle parts for customers through our online systems
• Promoting the strengths and benefits of using genuine Toyota parts and accessories
• Stock organisation and keeping it all up to date, tidy and accurate
• Supporting the service team with customer check ins, drop offs, bookings and general customer handling when they get busy
• Customer follow up calls 
• Understanding the importance of our customer 'Pulse' feedback system
• Committing to the training and learning that will come with the position
• Over time, learning the basics of our Service processes as well, in order to help the whole front line team
• Monday - Friday, 8am-5pm.

What will I need?

• Fantastic communication skills, both written and verbal, with the team and our customers
• A true customer first mentality where every customer feels their experience with us is positive and welcoming
• Superior organisation – you’ll be juggling a few hubcaps at once so keeping cool, calm and collected is also a must!
• A good level of fitness as there is some lifting and 'on your feet' periods of the day
• Confidence in using IT including online platforms and picking up new systems easily
• A keen eye for detail and accuracy 
• Some experience in automotive parts and/or service would be an advantage
• A true team player attitude coupled with a thirst for learning and retaining new information.

Sound like you? If so, we want to hear from you. Apply now!